In this question, I fully intended to approach a user experience issue from a professional perspective, observing the topic of a user's preference as to which gender he/she receives support/services from on any given day.
In order to clarify the question and explain that's it's 100% about the voice / personality that different users might prefer, and not at all about the actual capabilities of the support agents, I made these additions:
Just think of choosing between a male and female voice on your GPS; a commonly accepted UX feature. Perhaps when the GPS has been programmed with a list of personality options, that will come into the scope of the user's decision.
Note: I fully assert that women and men are equally capable of tech support roles. In fact, to clarify from a question in the comments, the user should theoretically receive the exact same quality of service regardless of his/her decision.
Also, originally in the question for this purpose:
The reason I ask is because I have not yet seen this done in the context of tech support and would like to confirm the appropriateness of this UX decision with other enthusiasts before implementing it into a product.
This is a UX preference that UX engineers may soon offer users in the form of AIs with personality features based on gender. I'm simply looking at it from the angle of user interaction with technical support.
What are some ways that I can further improve / re-word my question to avoid the question being mistaken as a sexist topic?