Questions tagged [support]
You need help with the use of one or more of the site's features.
101
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Not satisfied with original formulation of my question and the answers I received — what steps can I take?
I have a question about my UX Stack Exchange post: Why do the Western European countries use the AZERTY keyboard? What is the historical origin of this layout?
I am not happy with the current ...
1
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2
answers
41
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Where can I find the Balsamiq Editor Control?
Was the integration with Balsamiq retired at some point? I still find articles saying that you can easily add mockups on ux.sx using a built-in icon, but I don't see the controls anywhere in the ...
1
vote
1
answer
31
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How can I view top scored questions ever asked?
There is https://ux.stackexchange.com/?tab=month - but it covers just latest month.
Is it possible to see top questions ever asked? I just found this site and I think that I can learn something about ...
3
votes
1
answer
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Why was this user awarded my bounty, when all 3 answers had the same number of upvotes?
I posted a bounty question: Should mobile apps flip upside down?
There was a three way tie in upvotes: +2, +2, +2.
It selected one user to award the bounty. Why was it awarded to that user, when ...
1
vote
1
answer
34
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Why doesn't my bounty show up by default?
I have posted a bounty on a question. It does not show up:
But if I click on the "complete list" link, it adds it to the list. It is not like we are overrun with bounty questions, so why ...
-1
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1
answer
49
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What does the red dot means in Review tasks?
From time to time I see a red dot on some review tasks. At this very same moment, I see a red dot on Low Quality Posts
However the Low Quality Posts queue is empty. And before this, it had posts to ...
2
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1
answer
32
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Why is it not possible to upload images via link anymore?
Am I missing something or is was it a conscious decision to remove that feature in this interface?
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25
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How to encourage developers to ask more suitable questions on UXSE
It might just be something I have picked up on a little bit more since I am looking at a lot of questions recently, but I seem to notice many people who are not new to the community but new to UXSE (...
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312
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For security reasons framing is not allowed
Whenever I follow an outside link on ux.stackchange and then use the back button to return, I get a alert about iframes.
I looked at https://meta.stackoverflow.com/questions/265627/for-security-...
1
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1
answer
37
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How to remove the hold on a question which has been flagged as too broad?
What kind of qualitative and quantitative analysis are done during user research of the empathize phase of design thinking?
I have edited the question to make it much more specific, but I am not sure ...
1
vote
1
answer
44
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Dear moderators, how shall I reword my question so it is not opinion-based anymore
I have never used meta, so I hope I am doing this right ...
My problem lies with this question: Prototyping tool that allows independent scrolling of items
It has been put on hold for being "opinion ...
5
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1
answer
41
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Selecting another site for off-topic questions - a bug?
If a question belongs to another site, and I am voting to close it, how can I choose the right one? When selecting "This question belongs on another site in the Stack Exchange network" I can only see ...
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answer
29
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How can I read a comment on a deleted post?
Someone directed a comment on a post at me and then the post was deleted.
Now I have a tantalising two-line snippet of the comment but, when I click to read the whole comment, it just takes me to a "...
6
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1
answer
35
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What's the process for closing a bad-faith question?
I've started to think that a certain question might not have been asked in good faith. How would I raise that flag so that it gets reviewed?
3
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answer
40
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Why was the post about CLI vs GUI locked instead of protected?
The question
Why are terminal consoles still used?
was locked
(...) due to the high amount of off-topic comments generated.
I can imagine why: it's on the HNQ-list. But having it locked means ...
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answers
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Cannot delete my own comment to a locked post
Let me start by stating that I participate a little bit in this site, in the form of upvoting questions and answers and, as of today, flagging comments.
Earlier today I came across 3 comments from ...
2
votes
1
answer
16
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Expiring bounties assigned automatically - what now?
I've recently put a bounty on someone else's question, and unfortunately I was away during the period of time I was given to allocate the bounty. I had an answer in mind, I just failed to "do it" ...
4
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1
answer
332
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Mod edited my comment and made it ruder
This happened years ago now, and perhaps it's a stupidly petty thing to care about, but I came across the comment again recently while Googling myself and was once again a little upset about it.
This ...
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0
answers
13
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How do users login if they can't recall the email address they used when signing up?
At work today a colleague saw me on ux.stackexchange and we got talking about it. Turns out they used to be a semi-regular user a while back, but can't remember their login details. They do remember ...
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2
answers
29
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May I ask this question?
I wonder how I should evaluate different features for my website. The features are mockups at best, and some features are only ideas. I also have good basic functionality deployed, but now I want to ...
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0
answers
14
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Formatting Images in Answers [duplicate]
I just posted an answer that included a small screenshot. The answer now shows the screenshot filling the width of the answer column, so it looks HUGE!
It doesn't look like the answer-input widget ...
2
votes
1
answer
49
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HTTPS broken for this StackExchange meta site
For every Stackexchange and Stackexchange meta site I have tested, HTTPS works as expected.
The exception is this site. When attempting to access this site via HTTPS (https://ux.meta.stackexchange....
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answer
39
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Earning the 'Comment Everywhere' privilege
I've read up on the 'Comment Everywhere' privilege and understand how the privilege itself works and that you require 50 reputation points to earn it.
What I don't understand is why?
I've only been ...
1
vote
1
answer
34
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Can Accepted Answer be changed if the OP is not 'visiting' the site anymore?
I recently added an answer to an old question for which I think the accepted answer is incorrect, but the OP has not returned to the site for the last couple years. Is there any way to get the ...
3
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answer
40
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Are questions about UX naming-conventions and terminology on-topic?
I often find myself looking for the names of design patterns and UI components.
Is it an on-topic question to describe what I am looking for, then ask for the name of it?
There are only two hard ...
3
votes
2
answers
114
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Balsamiq Mockups Wireframes icon is missing
I tried to edit the mockup on an existing ux.stackexchange post, but when trying, only got a big empty white popup.
For testing, I then started to create a new post, but the icon to lunch the mockup ...
3
votes
1
answer
26
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What is considered a reasonable edit?
I have come across a couple of edits wanting approval that seem to consist of little more than very minor formatting corrections from contributors with relatively low scores. This seems to be viewed ...
0
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1
answer
23
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Are Font Identification questions on-topic?
A client uses a certain font in their logo, and I need to be able to use this font in other places. Unfortunately, no one I can speak with knows what the font is. Are "font identification" questions ...
3
votes
1
answer
19
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How does one review what flags one has raised?
I raised about 3 flags that I think should have been different flags. I started following the sequence of flag selection steps. I had a view/opinion that the questions should be either migrated or ...
2
votes
1
answer
55
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Who voted and viewed my profile
Like most of us have LinkedIn profile. I am sure you must have received mails like 10 users viewed your profile.
Generates curiosity, who viewed? And when you check, they will show limited profiles ...
0
votes
0
answers
28
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Can't upload image
Everytime I try to upload an image within a post on UX StackExchange and on this site (UX Meta) as well, I get an error message «Failed to upload image; couldn't reach imgur»
Any ideas why?
Thanks ...
1
vote
2
answers
31
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Is language design on topic here?
I would have expected this question to have been long closed and gone by now (9 hours and even on the HNQ list)... am I wrong to assume that this is badly offtopic?
4
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1
answer
72
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Why does my reputation keep going down?
My reputation drops 1 or 2 points for, what appears to be, no reason and I don't get any notifications or warning as to why it drops.
For example, my reputation went from 1,077 yesterday to 1,075 ...
4
votes
1
answer
53
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Reviewing new posts
I wonder if I understand how to review new posts. Several items that I "skipped" because I wasn't sure have been cleared. Is that the way it's supposed to work? My interpretation of the label was that ...
2
votes
1
answer
38
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Either missing "edit mockup" link or confusing text
I wanted to edit my question, to do a minor update to a mockup that I included. There's a hint in the question's markdown that I should use the "edit" link below the mockup image to preserve ...
3
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66
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Talkative and Outspoken Badges
On our main site, UX.SE, to get the Talkative and Outspoken badges, Badges just points to http://chat.stackexchange.com/.
Does that mean you can earn the badges by posting to any chat room on the ...
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vote
2
answers
42
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How does one edit the title of a question?
I tried changing the title of this question: "How does iPhone icons are of same grid across all model" but was unable to. Is this a matter of accrued points or is there a conscious decision to ...
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Should the on-topic page be updated to reflect current policy?
After reading the on-topic page I posted this question, and was surprised to find that it was closed, on the grounds that this site is not about implementation techniques. After further digging and ...
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I can no longer see the format menu on this site and clicking "Discard" seems broken as well
I click on "Ask Question" on this site and now all of the "inputs" are gone(text formatting, add link, add image, etc . .)
This site seems broken (see screenshot below). I am using Firefox v32 on a ...
5
votes
1
answer
79
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It appears that the ability to include a UI wireframe on this site is broken
I started to ask a question on UX.stackexchange.com and I clicked to add a UI Wireframe and it doesn't seem to allow me to save.
After setting up my wireframe which worked fine, I clicked "Save and ...
2
votes
1
answer
25
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Are questions that describe a user experience and just ask for comments welcome?
I start to see more and more questions where a user sees something interesting UX related, describes it and concludes with something like "Any thoughts?" (this question is a good example). As I ...
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Is there a reason stackoverflow converted my affiliate links?
UX for full stack developers
I contributed to the stack overflow site by offering book recommendations. I used amazon affiliate links, and was surprised to see there's 0 clicks. On the web page, it's ...
4
votes
1
answer
38
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Why can't I answer protected questions here?
I have 101 reputation, but I'm still getting the message
Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on ...
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votes
1
answer
54
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Why am I getting "danger of being blocked" message?
I wanted to post a question, but the page shows:
Looking back, I only see two questions asked, both with positive upvotes.
Why am I getting this message?
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votes
1
answer
134
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User Experience site unreadable
Firefox version 29.0 Ubuntu 14.04 : when I access the site I see this:
Everything looks OK in Chrome. And since Firefox is my primary browser I would like to access the site from Firefox (because FF ...
0
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1
answer
193
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Migrate question on witty/rewarding loading messages
I've seen over my career a few instances of witty loading messages, and they definitely improved my experience with the site. While working at Yahoo! for instance, we had a set of haikus displayed ...
7
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1
answer
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Why is meta.ux.stackexchange.com the only choice for migration?
Background
So you pull up a question and see that it obviously does not belong on UX.SE.
You try flag it by clicking off-topic and the last option you see is this:
So you click that and then you are ...
2
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0
answers
35
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May I please have a mod remove the Community Wiki status from my post?
I asked this in chat:
As of right now, I've gotten 9 upvotes today for the following:
Why do credit card forms ask for Visa, MasterCard, etc.?
Why am I not getting credit? I have 0 ...
0
votes
1
answer
46
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Does UX use syntax highlighting?
Over at StackOverflow, we have syntax highlighting for code blocks. I just left an answer with code blocks that are using language hints, but I don't see any highlighting at all.
Here's a link to ...
0
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1
answer
38
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Why can't I answer a protected question?
This question is protected to prevent "thanks!", "me too!", or spam
answers by new users. To answer it, you must have earned at least 10
reputation on this site.
As you can see, I have 101 ...