Questions tagged [support]

You need help with the use of one or more of the site's features.

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20
votes
1answer
992 views

How do I add mockups and/or visuals to my questions?

When discussing UX, I find that it is helpful to have visual aid to help clarify the discussion. However I find that many of the discussions contain only bare text with hardly a visual in sight. So ...
8
votes
1answer
29 views

How can I read a comment on a deleted post?

Someone directed a comment on a post at me and then the post was deleted. Now I have a tantalising two-line snippet of the comment but, when I click to read the whole comment, it just takes me to a "...
7
votes
2answers
48 views

Revise and specify existing question or ask a new one?

I have an existing question where one of the answers made, got me wonder about another thing. Should I revise my original question, adding the new question, or ask a completely new question?
7
votes
1answer
132 views

Why is meta.ux.stackexchange.com the only choice for migration?

Background So you pull up a question and see that it obviously does not belong on UX.SE. You try flag it by clicking off-topic and the last option you see is this: So you click that and then you are ...
6
votes
1answer
94 views

How come a lot of people have a reputation of 101?

Starting at page 5 of the users list a lot of people have a repuration of 101. Continuing to page 20! (At this moment). It doesn't look like those people did that much, most picks have no activity at ...
6
votes
1answer
35 views

What's the process for closing a bad-faith question?

I've started to think that a certain question might not have been asked in good faith. How would I raise that flag so that it gets reviewed?
6
votes
1answer
77 views

Should closed questions be excluded from the front page?

Right now on https://ux.stackexchange.com/ there are four questions with negative vote scores, and three of them are closed. Isn't the front page supposed to include the greatest hits?
5
votes
2answers
57 views

Reacting on the "This post does not cite any references or sources" notice box

There is a notice added to my answer that says: This post does not cite any references or sources ... But it does not say how to react on this. So I added sources now, but how do I inform the ...
5
votes
1answer
41 views

Selecting another site for off-topic questions - a bug?

If a question belongs to another site, and I am voting to close it, how can I choose the right one? When selecting "This question belongs on another site in the Stack Exchange network" I can only see ...
5
votes
1answer
76 views

It appears that the ability to include a UI wireframe on this site is broken

I started to ask a question on UX.stackexchange.com and I clicked to add a UI Wireframe and it doesn't seem to allow me to save. After setting up my wireframe which worked fine, I clicked "Save and ...
5
votes
0answers
19 views

Should the on-topic page be updated to reflect current policy?

After reading the on-topic page I posted this question, and was surprised to find that it was closed, on the grounds that this site is not about implementation techniques. After further digging and ...
4
votes
1answer
329 views

Mod edited my comment and made it ruder

This happened years ago now, and perhaps it's a stupidly petty thing to care about, but I came across the comment again recently while Googling myself and was once again a little upset about it. This ...
4
votes
1answer
46 views

Reviewing new posts

I wonder if I understand how to review new posts. Several items that I "skipped" because I wasn't sure have been cleared. Is that the way it's supposed to work? My interpretation of the label was that ...
4
votes
1answer
70 views

Why does my reputation keep going down?

My reputation drops 1 or 2 points for, what appears to be, no reason and I don't get any notifications or warning as to why it drops. For example, my reputation went from 1,077 yesterday to 1,075 ...
4
votes
1answer
38 views

Why can't I answer protected questions here?

I have 101 reputation, but I'm still getting the message Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on ...
4
votes
1answer
66 views

Which way do tag synonyms point?

Below, when I say "main tag" I mean the tag that you want the other tag to redirect to (generally the tag with more votes). I'll call the tag re-directs to the main tag the "sub-tag." When the ...
4
votes
1answer
49 views

Call to arms - action needed to clean up the [untagged] questions

We still have 15 question that are tagged untagged. I know some of them may well date from the merging in of the old SE 1.0 site, but then should be really cleaned up by now. I've made a start, ...
4
votes
1answer
91 views

I've got 10 upvotes for an answer, but no badge.

I got 10 up-votes for this answer 11 hours ago, but still no nice answer badge. I know that badge awarding isn't instantaneous, but I think it should have been awarded by now. However, I've just ...
3
votes
2answers
269 views

What does the acronym OP mean?

I feel stupid. On several question there is this comment "It's not what OP ment in her question". OK I know that OP is the one asking the original question - but I have no clue what the acronym is ...
3
votes
1answer
39 views

Why was the post about CLI vs GUI locked instead of protected?

The question Why are terminal consoles still used? was locked (...) due to the high amount of off-topic comments generated. I can imagine why: it's on the HNQ-list. But having it locked means ...
3
votes
2answers
109 views

Balsamiq Mockups Wireframes icon is missing

I tried to edit the mockup on an existing ux.stackexchange post, but when trying, only got a big empty white popup. For testing, I then started to create a new post, but the icon to lunch the mockup ...
3
votes
3answers
82 views

Editing Protocols: How to encourage new user learning?

Context I wrote a question Received a downvote and user #1 told to read the faqs for better questions I asked for more specific feedback on the question, so I could learn how to improve it At the ...
3
votes
2answers
50 views

How do you vote to re-open a closed question?

I don't see a button to cause a reopen vote.
3
votes
1answer
78 views

Widget/Badge for UX Stackexchange for our resume/portfolio sites?

Tried searching the meta-questions and didn't find this, though easily could've missed. Please point me in the right direction and close this if so. I'm wondering if there's a widget/badge available ...
3
votes
1answer
18 views

Why was this user awarded my bounty, when all 3 answers had the same number of upvotes?

I posted a bounty question: Should mobile apps flip upside down? There was a three way tie in upvotes: +2, +2, +2. It selected one user to award the bounty. Why was it awarded to that user, when ...
3
votes
1answer
18 views

How does one review what flags one has raised?

I raised about 3 flags that I think should have been different flags. I started following the sequence of flag selection steps. I had a view/opinion that the questions should be either migrated or ...
3
votes
1answer
39 views

How exactly do I answer my own question?

I put a question up on UX stack exchange but didn't get any truly satisfying answers so I went and did a survey myself, collated my data and created an infographic to allow for visual representation. ...
3
votes
1answer
57 views

Edit closed question or ask a new one?

Yesterday there was a question heavily discussed on the context of naming a Q'n'A site according to the title of the job, or the activity of the work. It was rightfully closed as "too localized" since ...
3
votes
1answer
36 views

Are questions about UX naming-conventions and terminology on-topic?

I often find myself looking for the names of design patterns and UI components. Is it an on-topic question to describe what I am looking for, then ask for the name of it? There are only two hard ...
3
votes
1answer
25 views

What is considered a reasonable edit?

I have come across a couple of edits wanting approval that seem to consist of little more than very minor formatting corrections from contributors with relatively low scores. This seems to be viewed ...
3
votes
1answer
133 views

User Experience site unreadable

Firefox version 29.0 Ubuntu 14.04 : when I access the site I see this: Everything looks OK in Chrome. And since Firefox is my primary browser I would like to access the site from Firefox (because FF ...
3
votes
1answer
34 views

Is the UX site the correct place to ask color layout questions?

I have a few questions where i am looking for feedback on some color layout on my website. Is the UX appropriate place for this type of question?
3
votes
2answers
76 views

Reopen an [on hold] question

The new feature of [on hold] instead of [close] is great, but maybe it's not fully implemented yet. As of now, we put questions on hold to encourage editing, but when the question should be nominated ...
3
votes
1answer
60 views

How do Accepted Answers work on User Experience?

What are Accepted Answers and how are they different on User Experience? Should I accept answers to my questions? Should I refrain from answering a question with an accepted answer?
3
votes
1answer
32 views

Navigate questions by date (in chronological order)

I would very much love to scan through all the questions on UX.SE, and pick ones that interest me, and read them. There's a problem. I can easily sort questions by votes, and make my way in, but ...
3
votes
0answers
66 views

Talkative and Outspoken Badges

On our main site, UX.SE, to get the Talkative and Outspoken badges, Badges just points to http://chat.stackexchange.com/. Does that mean you can earn the badges by posting to any chat room on the ...
2
votes
1answer
55 views

Who voted and viewed my profile

Like most of us have LinkedIn profile. I am sure you must have received mails like 10 users viewed your profile. Generates curiosity, who viewed? And when you check, they will show limited profiles ...
2
votes
3answers
89 views

Lost reputation points?

Yesterday my rep was 1'655, today it's 1'640. Now the strange thing is: It doesn't show how I lost 15 points. Any hints on how this can happen...?
2
votes
1answer
49 views

HTTPS broken for this StackExchange meta site

For every Stackexchange and Stackexchange meta site I have tested, HTTPS works as expected. The exception is this site. When attempting to access this site via HTTPS (https://ux.meta.stackexchange....
2
votes
1answer
39 views

Who made the webdesign of User Experience?

My impression about the webdesign of User Experience is brilliant. The header section with the great logo and the intense blue background meeting the beige Ask Question button. The design of tags all ...
2
votes
1answer
32 views

Why is it not possible to upload images via link anymore?

Am I missing something or is was it a conscious decision to remove that feature in this interface?
2
votes
1answer
37 views

Either missing "edit mockup" link or confusing text

I wanted to edit my question, to do a minor update to a mockup that I included. There's a hint in the question's markdown that I should use the "edit" link below the mockup image to preserve ...
2
votes
1answer
25 views

Are questions that describe a user experience and just ask for comments welcome?

I start to see more and more questions where a user sees something interesting UX related, describes it and concludes with something like "Any thoughts?" (this question is a good example). As I ...
2
votes
1answer
32 views

How can I vote on a proposed tag synonym?

On the tag synonyms page, I can see potential synonyms listed, and I see "pending(0)" in the right column, but I don't know how to vote on a proposed synonym. Can someone please explain?
2
votes
1answer
42 views

The research assistant badge?

How does the computation of the badge Research Assistant work? Is the count 1:1 on each tag or is the Excerpt section separate giving the total of 2 if you edit both content and excerpt?
2
votes
1answer
16 views

Expiring bounties assigned automatically - what now?

I've recently put a bounty on someone else's question, and unfortunately I was away during the period of time I was given to allocate the bounty. I had an answer in mind, I just failed to "do it" ...
2
votes
1answer
89 views

How can I participate in the User Experience Community Blog?

User Experience has a Community Blog and I would like to contribute. How can I contribute to this blog? How do I sign up? How does the publishing process work?
2
votes
0answers
34 views

May I please have a mod remove the Community Wiki status from my post?

I asked this in chat: As of right now, I've gotten 9 upvotes today for the following: Why do credit card forms ask for Visa, MasterCard, etc.? Why am I not getting credit? I have 0 ...
1
vote
1answer
29 views

Is this the right place to ask questions about iPhone?

I am facing a problem in syncing my iphone contacts with my google account. Is this forum a good place to ask related questions?
1
vote
1answer
38 views

Protected questions reputation bug

this question is protected, but despite the fact that I have a rep of 101 I'm seeing This question is protected to prevent "thanks!", "me too!", or spam answers by new users. To answer it, you ...