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Are rants constructive?

This should BE THE PLACE for people to rant.

How big are your empathy muscles if you want to answer UX questions? Are you a good listener? Why do people feel reluctant to complain to designers about their awful experiences?

I can't help but feel like I can't ask questions about the user experience here without an over-zealous attempt to close my question.

How can we learn anything if people don't complain?

Why haven't we taught our moderators empathy? Since when is talking abstractly punishable?